Frequently asked questions
How does the subscription work?
Enrollment is open until the 15th of each month.
Example
- Join on June 15, you will receive June’s envelope
- Join on June 16, your subscription begins with July’s envelope
When do envelopes ship?
Envelopes ship once a month, typically between the 15th and 20th.
A confirmation email is sent when your mailing is on its way.
Where do you ship?
Currently shipping within the United States
Can I cancel?
Yes. You can cancel at any time. Cancellations made after the 15th apply to the following month.
What if my envelope is lost or damaged?
If your envelope arrives damaged or doesn’t arrive at all, a replacement will be sent. Please allow up to 12 business days for delivery, as shipping times vary. Use the contact page to get in touch.